PRIVACY • GDPR & CCPA COMPLIANT

01 — Personal Information We Collect

When we say "personal information" we mean information that identifies you or can reasonably be linked to you. Depending on how you interact with us, we may collect:

• Contact details: name, billing address, shipping address, phone, email
• Financial information: credit/debit card numbers, payment confirmation, transaction details (processed securely via Shopify Payments / PayPal - we do not store full card numbers)
• Account information: username, password, preferences, settings
• Transaction information: items viewed, added to cart, wishlisted, purchased, returned
• Communications: information you provide when contacting customer support
• Device information: IP address, browser, device, network, unique identifiers
• Usage information: how and when you use or browse our Services

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02 — Sources of Information

We collect information directly from you, automatically through cookies and similar technologies when you use our Services, from service providers who help us run our store (IT, payments, analytics, fulfillment, shipping), and from marketing partners.

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03 — How We Use Your Information

• Provide & improve Services: process payments, fulfill orders (7-12 days FREE / 5-9 days Express), shipping, returns, account management, reviews, personalized recommendations
• Marketing & advertising: send promotional emails/SMS (you can opt-out anytime), show personalized ads based on your activity. We use Shopify Audiences and third-party pixels
• Security & fraud prevention: authenticate accounts, secure checkout, detect fraud. You are responsible for keeping login credentials confidential
• Customer support & legal: respond to requests, comply with laws, enforce Terms

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04 — How We Share Information

We may disclose your information to:

• Shopify and service providers (payments, analytics, cloud storage, order fulfillment & shipping carriers)
• Marketing & advertising partners - per their own privacy policies
• When you direct us, with affiliates, or in a business transaction (merger, etc.)
• To comply with legal obligations (subpoenas, court orders)

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05 — Relationship with Shopify

Our Services are hosted on Shopify. Shopify collects and processes personal information about your access and use to provide and improve Services. Information you submit is shared with Shopify and may be stored in other countries. Shopify may use your data for advanced features. For details on how Shopify uses your data and your rights, see Shopify Consumer Privacy Policy. You can exercise opt-out rights here: Shopify Privacy Portal.

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06 — Cookies

We use cookies and similar technologies to keep items in your cart, remember preferences, analyze traffic, and for personalized ads. You can control cookies in your browser settings. Disabling may affect store functionality.

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07 — Children's Data

Services are not intended for minors under 16. We do not knowingly collect data from children. If a child provided data, contact us for deletion. We do not sell or share personal information of individuals under 16.

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08 — Security & Retention

No security measure is perfect. We implement reasonable safeguards but cannot guarantee absolute security. Do not send sensitive info via unsecured channels. We retain your information as long as needed to provide Services, maintain your account, comply with legal obligations, and resolve disputes.

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09 — Your Rights

Depending on your location (California, EEA, UK, etc.) you may have the right to:

• Access, delete, correct your personal data
• Data portability - receive a copy and transfer to third party
• Opt-out of sale/share for targeted advertising - Exercise here
• If you visit with Global Privacy Control enabled, we treat it as an opt-out signal
• Manage marketing emails - unsubscribe link in every email (non-promotional order emails still sent)
• For EEA/UK: object to processing, restrict processing, withdraw consent

We will not discriminate against you for exercising rights. We may need to verify identity. You may authorize an agent to act on your behalf with proof of authorization. We will respond within timeframe required by law.

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10 — International Transfers

We may transfer, store and process your information outside your country of residence, including to the US. For EEA/UK transfers, we use Standard Contractual Clauses (SCCs) or adequacy decisions.

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11 — Changes

We may update this Privacy Policy from time to time to reflect changes in practices, operational, legal or regulatory reasons. We will post updated version and update "Last updated" date, and notify as required by law.

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12 — Contact Us